Recent Articles
Customer carrier configuration
Overview You can create custom carriers and use them in orders. The present documentation will guide you to do so. As a summary you will need to : Create the custom shipping method in Settings > Sales > CUSTOMER CARRIER CONFIGURATION Create a carrier ...
Preparation batch rules
Overview This article explains how to configure rules to easily generate order batches in Order preparation. Enable the feature By default the feature is not enabled, to do it click on the settings icon in the top right corner, and enable the "Batch ...
Manage multiple parcels
Overview This article explains how to create multiple parcels (and shipping labels) for an order during the packing step Configure parcels at the packing step In the packing screen, once you have confirmed the products, you can manage the number of ...
Change .csv file encoding to UTF-8
Boostmyshop app only works with .csv files that are encoded in UTF-8, default export sometimes can give you a file that is similar but encoded in UTF-8-BOM or ANSI. This article will explain how to generate a correct file and how to change the ...
Boostmyshop Ticket Portal
Overview Boostmyshop provides a Portal where you can create a ticket, see your tickets, and reply to existing tickets The portal is available from this url: https://help.boostmyshop.com/portal/en/home Create an account To create an account, go at ...
Popular Articles
Cancel or delete an order
Cancel or remove an order Order cancelation To cancel an order, go in menu sales > order, search for the order and click on the "Details" link. In the order popup, click on the "Cancel" button : Note : it is not possible to cancel an order once it's ...
This call to Prestashop Web Services failed and returned an HTTP status of 401. That means: Unauthorized
Overview You encountered a problem when using the wizard to integrate your prestashop and you get the answer shown in the screenshot below. This article explains what the problem is and how to fix it because it is possible that the issue comes from ...
Picking per bins
Overview When you do the global picking, you collect all products in the warehouse for all selected orders. The problem is that you need to find the products for each order during the packing step. The picking per bin is designed to sort products by ...
Magento1 integration: SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity
Overview This article explains why error "SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity" happens and how to fix it This error can happen when you configure a Magento1 integration and save it, the full error message is ...
Cancel a purchase order reception
If you created a PO reception by mistake, you can cancel it creating a negative reception. When you receive a PO, quantity received in th PO are updated and stock movement are created : If you want to fix it, create a new reception and enter ...
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