Popular Articles
How to Cancel or Delete an Order
Cancel an Order To cancel an order: Go to the Sales > Orders menu. Find the order you want to cancel and click on Details. In the order popup window, click the Cancel button. Note: You cannot cancel an order once it has been invoiced or shipped. ...
This call to Prestashop Web Services failed and returned an HTTP status of 401. That means: Unauthorized
Overview You encountered a problem when using the wizard to integrate your prestashop and you get the answer shown in the screenshot below. This article explains what the problem is and how to fix it because it is possible that the issue comes from ...
Picking per bins
Overview When you do the global picking, you collect all products in the warehouse for all selected orders. The problem is that you need to find the products for each order during the packing step. The picking per bin is designed to sort products by ...
Magento1 integration: SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity
Overview When setting up a Magento 1 integration, you may encounter the following error message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://www.website.com/index.php/api/soap/?wsdl': failed to load external entity. This error occurs due to ...
Cancel a purchase order reception
If you created a PO reception by mistake, you can cancel it creating a negative reception. When you receive a PO, quantity received in th PO are updated and stock movement are created : If you want to fix it, create a new reception and enter ...