Create a supplier return
To create a new “Supplier Return”, go in
Embedded ERP > Supplier Returns.
Then, at the top right corner, click on
Create new return.
You will be redirected to this new screen where you can :
If you have not any supplier created yet in your ERP :
- There is no supplier configured : clicking on
create a new supplier first
By clicking on
create a new supplier first you will be redirected on the supplier creation page, once created you have to go back in
Embedded ERP > Supplier Returns and click on create a new “Supplier Return” again.
If you have supplier(s) :
- Please select the supplier for this new supplier return: using the drop-down list
Once you click on
Continue, you need to fill some informations, the reference field is mandatory :
Once you click on
Save the “supplier return” will be created.
You are now able to edit it from the new screen displayed.
Edit a supplier return
To edit a supplier return, go in
Embedded ERP > Supplier Returns, then select a “Supplier Return”.
Sections short description :
|Supplier||Name of the supplier|
|Created at||Date of the supplier return creation|
|Reference||For example, fill the Purchase Order number to easily know for which PO you did the return|
|Status||Set on “Draft” by default. 3 others available statuses : To prepare, Shipped & Canceled|
|Warehouse||Warehouse from where products stock will be decreased|
|Store||Only used for the Supplier Notification|
Details about the ‘Store’ option :
It is only used for the Supplier Notification, it depends of informations defined by store view in the configuration, below the elements which are affected :
**From Stores > Configuration > Boostmyshop > Procurement > Supplier Return
- Email template for supplier return notification
- Email Sender for supplier return notification
**From Stores > Configuration > General > General > Store Information :
|Shipped at||Date of supplier return shipment|
|Shipping method||Shipping method used|
|Tracking number||Tracking number linked to the supplier return shipment|
|Payment date||Date of supplier return payment|
|Payment method||Payment method used|
|Payment Status||Current status of the supplier return payment|
Here are retrieved all products added to the current supplier return.
You can add there, for each product:
- Qty to return
- Personal note
Add Products section
This section allow you to add products to the current supplier return.
Add your products to the supplier return, then click on
Manage a supplier return
To ship a supplier return, click on the
Ship button at the top right corner.
Once the supplier return is shipped, its status will change to ‘Shipped’, preventing to ship it again.
ERP will create necessary stock movement for this shipment :
and decrease product(s) stock regarding the warehouse defined in the supplier return
Main information section :
To notify a supplier, click on the
Notify button at the top right corner.
It will send an email to the supplier, with the Supplier Return PDF attached to it.
To only print the Supplier Return PDF, click on the
Print button at the top right corner.