Backorders management
This article explains the different tools provided by Connect to handle backorders (sales order for which at least one product is not in stock).
When a new order comes without stock, you can easily identify missing products from the sales > order menu, they are in red :
In the order preparation, orders missing stock are in the "Backorder tab" :
Product to purchase for backorders are displayed in the supply needs screen (menu Purchasing > replenishment) :
From the supply needs screen, you can easily create a new purchase order with backorder products and notify the supplier.
Once the product are delivered to your warehouse, you must create a purchase order reception which will put the product in stock.
At this time, Connect will automatically assign the incoming stock to backorders :
Also, this order will move to the "In stock" tab in order preparation, meaning that you can ship it :
Related Articles
Organizer management
Organizer management Create an Organizer From any Organizers grid, you will find an “Add New” button : Clicking on this button will open a new popup where Organizer details can be filled. Fillable details are the following ones : - Organizer label : ...Warehouses management
Warehouse management You can create a warehouse to represent any way to stock a product, relevant cases are : Building Shop Supplier Defective products Products reserved (for instance for a showroom, or internal usage) Warehouses Settings The ...Kit stock management
Overview This article explains how Boostmyshop can manage stock level for kit products. Boostmyshop calculates the stock available for kits based on the children stock level, using the smallest quantity available among children products. Enable kit ...Chaotic storage - Stock management
When you enable chaotic storage, stock management is slighly different as every movement in the warehouse needs to indicate where you pick the product (source location) and where you drop the product (target location). Stock summary When chaotic is ...Quick Start - Stock management
Warehouses Everything starts with Warehouse configuration. By default, 1 warehouse is created. If you wish to rename it, select menu Inventory > Warehouses, click on the warehouse, update the name and save. For more details about warehouses : ...