Change .csv file encoding to UTF-8
Boostmyshop app only works with .csv files that are encoded in UTF-8, default export sometimes can give you a file that is similar but encoded in UTF-8-BOM or ANSI.
This article will explain how to generate a correct file and how to change the encoding if needed.
Excel export
When exporting from excel, always try to use the "csv macintosh" export which should export the correct format
Change encoding
To check and/or change the encoding of a file, download notepad++ https://notepad-plus-plus.org/downloads/
Open your .csv file with notepad++, check the bottom right corner for the encoding and if needed click on the "encoding" tab to change the current file to UTF-8 :
Unlock your online store's potential
Whatever your e-commerce business, discover how to streamline your operations and boost your business growth with Boostmyshop.