Change .csv file encoding to UTF-8
Boostmyshop app only works with .csv files that are encoded in UTF-8, default export sometimes can give you a file that is similar but encoded in UTF-8-BOM or ANSI.
This article will explain how to generate a correct file and how to change the encoding if needed.
Excel export
When exporting from excel, always try to use the "csv macintosh" export which should export the correct format
Change encoding
Open your .csv file with notepad++, check the bottom right corner for the encoding and if needed click on the "encoding" tab to change the current file to UTF-8 :
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