If you need to cancel a shipment that is considered shipped by MyFulfillment, this is how to do it.
First, go to sales -> shipments and click on red trashcan of the shipment you want to delete.
A popup will appear and you just need to validate your input.
After that the shipment will be deleted and will no longer appear on that page.
As soon as the shipment is deleted, the order is going to be set to "processing" and a stock movement will be created to put the order's items back into the stock.
Then you can prepare the order from the "order preparation" page.
Cancel or delete an order
Cancel or remove an order Order cancelation To cancel an order, go in menu sales > order, search for the order and click on the "Details" link. In the order popup, click on the "Cancel" button : Note : it is not possible to cancel an order once it's ...
Cancel a purchase order reception
If you created a PO reception by mistake, you can cancel it creating a negative reception. When you receive a PO, quantity received in th PO are updated and stock movement are created : If you want to fix it, create a new reception and enter ...
Order details edition
Order details edition Some order details can be edited in Myfulfillment, from the order popup. This popup is usually available from the "Details" link displayed in all orders grids. All order changes made from MyFulfillment will globaly not be pushed ...
Order import settings
For every integrations you can find a specific section to import orders depending of their order status : Menu > Integrations > Manage Integrations > Your integration > Configuration > Order import settings Example ; Order states There are 2 ...
Order margins This article explains how Connect update product costs in orders and then how Connect calculates order margins. Order margins are available in the order view, in the "margins" tab : Margin details are based on the price paid by ...