Deleted products

Overview

When a product is deleted on your CMS (prestashop / magento etc...), it is not deleted in Boostmyshop but suffix "_deleted" is added to the sku : 

The product is not automatically deleted to preserve product historical data (orders, purchase orders...) but also stock levels.

How deleted products are identified ?

What ever CMS you use (Prestashop, shopify, magento etc...), your catalog is synchronized with the feed "Product update" : this feed checks all your products and make sure data in Boostmyshop is up to date.

After this feed is complete, all products imported in Boostmyshop that are not found on your CMS are flagged as "_deleted"

It is important to understand that the link between a product on your CMS and a product in Boostmyshop is based on the product ID, not the reference.

So if you delete a product in your CMS and create it again with the same reference / sku, you will get 2 products in Boostmyshop: 

- One referencing the old product ID, with suffix _deleted

- One for the newly created product, with the sku

If you need to see to what product ID a boostmyshop product is linked to, go within the product view in Boostmyshop and select tab "Integration details" :

How to delete these products in Boostmyshop ?

As stated above, products are not automatically deleted in Boostmyshop : if you wish to remove them, you can fitler product list with _deleted search and use mass action to delete them : 

• Related Articles

• Alias products

  Overview Alias products allow businesses to sell the same SKU under multiple references on their website to improve SEO and marketing. For instance, you may have a master product that has several by-products. The master product serves as a central ...

• Kit products

  Kit overview  Kit products are products containing children products. A good example is a Computer that contains a central unit, a screen, a mouse and a keyboard. In that case, the computer is the "Kit" and the devices are the "Children products" Kit ...

• Virtual products

  Overview Boostmyshop supports product type virtual : a virtual product does not physically exist. Virtual product examples :  Gift card that can be printed from your website Services Specific fees Guarantee Specific behaviours for a virtual product ...

• Quick Start - Products

  Products are imported and updated from your CMS, you can not create a product in Connect. Product list is available from menu "Products", clicking on a row brings you to the Product detail view. Here are the main details available from the product ...

• Cross dock products

  Overview Cross docking is a logistic procedure where a product received from a purchase order is immediately shipped to customer without getting sorted in the warehouse. To efficiently manage cross dock products, Boostmyshop provides 2 specific ...