Magento1 integration: SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity

Magento1 integration: SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity

Overview


This article explains why error "SOAP-ERROR: Parsing WSDL: Couldn't load from / failed to load external entity" happens and how to fix it
This error can happen when you configure a Magento1 integration and save it, the full error message is : 

SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://www.website.com/index.php/api/soap/?wsdl%27 : failed to load external entity "https://www.website.com/index.php/api/soap/?wsdl%22

This error is due to wrong Magento1 server configuration.


Option1 : url is wrong


If you open url https://www.website.com/index.php/api/soap/?wsdl in your browser, you should see xml code like this : 



If you dont get this result,
  1. check HT access or IP restrictions
  2. Flush WSDL cache running this command line : rm /tmp/wsdl*

Option2 : different domains


If you open url https://www.website.com/index.php/api/soap/?wsdl in your browser, you will see xml code
At the very end of the document, you will find the service url : 



If the url highlighted is different from the original url, your server is wrongly configured

Option3 : the server can not reach himself

To get the webservices working, Magento server must be able to send an HTTP request to himself.
To test it, you can run the following command line from the server : wget https://www.website.com/index.php/api/soap/?wsdl
If result is not successfull (http code 200) then it means that your server is wrongly configured



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