Prestashop - Order update feed
Overview
This article explains how the order update feed from the Prestashop integration can update order status in Boostmyshop
Warning : it is not recommended to enable this feed unless you ship orders from prestashop
Configure the feed
To configure this feed, go in menu integrations > manage integrations and click on your prestashop integration, then select tab "Feeds" :
A recommended schedule is every 30 minutes
Order cancellation (Prestashop -> myFulfillment)
If you want to enable automatic cancellation, you must first configure prestashop statuses for canceled orders : this can be done from the configuration tab, in the "ORDER UPDATE (PRESTASHOP > BOOSTMYSHOP)" section.
Select here the prestashop statuses that are canceled.
Once it is configured, if an order in prestashop has this status, it will be canceled in Boostmyshop.
Order status update (myFulfillment -> Prestashop)
Those settings will allow you to update the order status in Prestashop depending of its status in myFulfillment.
Select here the status myFulfillment should send to Prestashop :
Order complete
Order in Boostmyshop will be set to complete automatically depending of the status configuration in Prestashop.
As soon as a prestashop status has the "shipped" or "delivery" flag on, the order will be shipped in Boostmyshop too :
Related Articles
Orders update
Orders update An order update feed is available in MyFullfment, updating order statuses when the they are updated in your CMS. This feed is located into Menu > Integration > Manage integration > [Select your CMS integration] > Feeds > Update orders ...Delete a shipment
If you need to cancel a shipment that is considered shipped by MyFulfillment, this is how to do it. First, go to sales -> shipments and click on red trashcan of the shipment you want to delete. A popup will appear and you just need to validate your ...Order history
Order history MyFulfillment logs changes made into orders. These logs are available from the "History" tab of order pop-ups: The following changes that are recorded in this tab are as follows with the username and date and time stamp: Order created ...Prestashop - Incorrect order time / hour
Overview This article explains how to fix time difference for order between Prestashop and myFulfillment, like in the example below Order in Prestashop: Order in myFulfillment: Option #1 You user timezone is incorrect, to check it click on the ...Cancel or delete an order
Cancel or remove an order Order cancelation To cancel an order, go in menu sales > order, search for the order and click on the "Details" link. In the order popup, click on the "Cancel" button : Note : it is not possible to cancel an order once it's ...