Overview
In Boostmyshop MyFulfillment, you will be able to send emails through different places. Below mentioned are the list of emails that can be sent from the applicaiton :
- Purchase orders notifications
- Summary of supply needs
- RMA notifications
- Etc...
In order to be able to send emails from your identity (your email address), Boostmyshop myFulfillment requires your SMTP credentials.
This article will explain on how to configure the main SMTP server providers.
Configuration
To be able to setup / update your SMTP credentials, first go into the "Wizards" screen :
There, you will see all configuration wizards available in Boostmyshop myFulfillment.
Go to the section "General", and click on "SMTP settings" :
This will open a new popup from where you will be able to configure your SMTP details. Enter the Host and Post details of your email address, specify the Username and Password of Boostmyshop myfulfillment login, set the desired Authentication method, Protocol and click on Continue.
At this moment, Boostmyshop myFulfillment will try to log into your SMTP server using details provided.
If your details are correct, you should see the next screen saying that everything is well configured.
If an error occurs while trying to login, it will be displayed at this moment. Correct your SMTP details until it works.
If you can't manage to make your SMTP details work, but are sure that information provided are correct, please contact us.
Common problems
Gmail : Username and password not accepted
Since the beginning of June 2022, Google has deprecated the ability to login to a gmail account using only username and password.
It was possible until now by enabling the "Access to less secure applications" setting, from your Google account.
Since Google made the change, a few additional actions need to be operated in your Google account to make it work again.
This link will help you in generating the password:
Here is the list of changes to process :
- Log into your Google account
- In the left menu, go to "Security" :
- Go to the "Signing it to Google" section, and click on "2-Step Verification" :
- Follow the process to enable the "2-Step Verification" on your account
- Go back to the "Security" tab, "Signing it to Google" section, and you should see a new link "App passwords", click on it.
- In the "Select application" drop-down, chose "Other", then setup a name for your newly created password (Ex : "myFulfillment")
- Click on "Generate", this will generate a new usable password for your Google account
- You should now be able, following details of "Configuration" section, to log into your Google account from myFulfillment using your email address as username and the password generated previously as password.