SMTP settings

SMTP settings

Overview

In Boostmyshop myFulfillment, you will be able to send emails from multiple sections. Below mentioned are the list of emails that can be sent from the application :
- Purchase orders notifications
- Summary of supply needs
- RMA notifications
- Etc...

In order to be able to send email from your identity (your email address),  Boostmyshop myFulfillment requires your SMTP credentials.
This article will explain on how to configure the main SMTP server providers.

Configuration

To setup / update your SMTP credentials, head to the "Wizards" screen :

Here you can find the configuration wizards available in Boostmyshop myFulfillment. Go to the section "General", and click on "SMTP settings" :


This will open a new popup from where you will be able to configure your SMTP details. Enter the Host and Post details of your email address, specify the Username and Password of Boostmyshop myfulfillment login, set the desired Authentication method, Protocol and click on Continue. 

At this moment,  Boostmyshop myFulfillment will try to log into your SMTP server using details provided. If your details are correct, you will be redirected to the next screen. If an error occurs while trying to login, it will be displayed at this moment. Correct your SMTP details until it works. If you can't manage to make your SMTP details work, but are sure that information provided are correct, please contact us.

Common problems

Gmail : Username and password not accepted

Since the beginning of June 2022, Google has deprecated the ability to login to a gmail account using only username and password. It was possible until now by enabling the "Access to less secure applications" setting, from your Google account. Since Google made the change, a few additional actions need to be operated in your Google account to make it work again.

This link will help you in generating the password:

Here is the list of changes to process :
  1. Log into your Google account : https://myaccount.google.com/?pli=1
  2. In the left menu, go to "Security" :

  1. Go to the "Signing it to Google" section, and click on "2-Step Verification" :

  2. Follow the process to enable the "2-Step Verification" on your account
  3. Go back to the "Security" tab, "Signing it to Google" section, and you should see a new link "App passwords", click on it.
Notes
App passwords may be not visible, you can search for it directly if needs be, on the search field on the top of the page.
It will however not be offered in the research if the 2-Step Verification isn't set up and active.
Notes

  1. In the "Select application" drop-down, chose "Other", then setup a name for your newly created password (Ex : "myFulfillment")
  2. Click on "Generate", this will generate a new usable password for your Google account
  3. You should now be able, following details of "Configuration" section, to log into your Google account from myFulfillment using your email address as username and the password generated previously as password.
Alert2-Step Factor should stay in place until turned off manually, however the App Password that was generated may change if the Google/Gmail account password is updated. In such case, you'll need to generate a new one for your SMTP config and change it in the SMTP config.

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