Virtual products
Overview
Boostmyshop supports product type virtual : a virtual product does not physically exist.
Virtual product examples :
- Gift card that can be printed from your website
- Services
- Specific fees
- Guarantee
Specific behaviours for a virtual product :
- You can not manage stock level for a virtual product
- A virtual product can not be shipped, you will never see a virtual product in the order preparation screen or in the picking list.
- A virtual product can not be purchased, thus you can not add it in a purchase order, also you will not have any purchasing recommendation about it
Also, when an order is imported, the virtual product is automatically marked as "shipped". If an order contains only a virtual product, the order status will automatically move to complete.
Convert a product to virtual
Products imported from CMS (Magento, Prestashop, Shopify) are never imported as virtual product, you must convert them manually.
To convert a product to virtual, go within the product view and click on button "Convert to virtual" at the bottom :
To check the product type, you can do it from the product grid :
Related Articles
Kit products
Kit overview Kit products are products containing children products. A good example is a Computer that contains a central unit, a screen, a mouse and a keyboard. In that case, the computer is the "Kit" and the devices are the "Children products" Kit ...Deleted products
Overview When a product is deleted on your CMS (prestashop / magento etc...), it is not deleted in Boostmyshop but suffix "_deleted" is added to the sku : The product is not automatically deleted to preserve product historical data (orders, purchase ...Alias products
Overview Alias products allow businesses to sell the same SKU under multiple references on their website to improve SEO and marketing. For instance, you may have a master product that has several by-products. The master product serves as a central ...Quick Start - Products
Products are imported and updated from your CMS, you can not create a product in Connect. Product list is available from menu "Products", clicking on a row brings you to the Product detail view. Here are the main details available from the product ...Cross dock products
Overview Cross docking is a logistic procedure where a product received from a purchase order is immediately shipped to customer without getting sorted in the warehouse. To efficiently manage cross dock products, Boostmyshop provides 2 specific ...