Error banner : X order(s) can not be imported, click here to fix them
Overview
Sometimes myFulfillment isn't able to import an order for various different reason. When this happens, a red banner will appear on the of your screen to help you fix them.
This article will help you understand how to use it and how to easily fix the issues that prevents myFulfillment from importing your orders.
How to use
Clicking on the alert banner will take you to the "Order import errors" page :
This page lists all errors regarding order import. It contains information about the source of the error, the error message and an explanation.
The "action" column will allow you to interact with those errors :
- Fix: Only available if the error is known and easy to fix, this button will open a pop-up allowing you fix the error. Usually for mapping errors.
- Ignore: Removes the error from the list without fixing it. Use it to clean the list if some errors are old or not important
- Try again: Retries the importation of the order
- See integration: Takes you to the "sync errors" page of the related integration
Not all errors are fixable from this menu, if you can't fix the error, contact Boostmyshop support to assist you at "help@boostmyshop.com"Unlock your online store's potential
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